datahooks, noun.

Signals that unlock growth.

They are already in your data. Our job is to find them and make sure your teams can act on them.

Where the idea comes from

Growth teams talk about a product's magic moment: the point where a customer gets enough value that they stay for good. Some of the best-known startups found theirs in usage data, a specific action repeated over a specific stretch of time that predicted a customer for life.

A datahook is the same idea for your whole business. It is the signal in your CRM, your marketing data, or your pipeline that tells you what makes you win.

What a datahook looks like

It can be almost anything. Here are two we see often.

Attribution

Conferences were driving the wins

Attribution was broken, so marketing got little credit and the plan was to invest more in partners and sales. Once the data was fixed, it showed conferences were behind most closed deals. More conferences was the fastest way to grow.

Datahooks / Conferences drive the wins
Conferences drive the wins
From a recent engagement, details removed
What the CRM saidWhat the data showed
Top source of closed dealsPartners and salesConferences
Credit for marketingSmallMost of the wins
Next year's planMore partner and sales spendMore conferences

Fixing attribution showed where to spend to grow faster.

Funnel

Buyers were dropping off at the lead form

Traffic looked like the problem. The data showed most buyers were leaving at one step of the journey, the lead form. Giving them the right information at that step mattered more than buying more traffic.

Datahooks / The form is the leak
The form is the leak
Example
What the team assumedWhat the data showed
Why deals were shortNot enough trafficBuyers leave at the form
Where to fix itTop of the funnelOne step in the journey
Next moveBuy more trafficChange what the form asks

One step in the journey, found once the funnel data was clean.

How we find yours

Some datahooks are invisible because the data is broken. Others are easy to see, but nobody owns them. A signal only unlocks growth when someone, or something, acts on it.

Datahooks / How we find them
  1. Fix the data firstYou can't trust a signal that comes from broken records, so we clean and rebuild the CRM data underneath.
  2. Look across marketing, sales, and revenueDatahooks often sit between teams, where nobody is looking.
  3. Name it and prove itWe show you the datahook in your own numbers, so the whole team can see it.
  4. Organize around itTeams, budget, and automations line up behind the signal, whether a rep acts on it or a workflow fires on its own.

Find your datahooks.

Start with a free 45-minute audit and an honest look at your data.